Frequently asked questions
Starter questions — edit answers to match your building and lease documents.
Are utilities included?
Summarize what is bundled (e.g., water, sewer, trash, internet) and what residents pay separately (e.g., electric).
Is furniture included?
Describe furnished vs. unfurnished options and what comes in each floor plan.
How do tours work?
Explain scheduling (online, phone, walk-in), ID requirements, and whether video tours are available.
Roommates & matching
If you offer roommate matching or allow leaseholders to form their own groups, say so here.
Parking
Link to your parking policy: permits, costs, guest rules, and alternatives (bike, bus).
Still have questions?
Contact the office — we’re happy to help.